Manual Login
If the login button in Excel isn’t working, this can happen on work laptops with extra security settings. You can still log in using your browser.
Steps
In the Excel add-in, click “Having issues logging in?” (under the login button).
Click on the authentication link that appears
Your web browser will open the BlueGamma login page.
Sign in as usual.
A code will be shown on the screen.
Copy the code.
Go back to Excel and paste the code into the box.
Press Confirm.
You should now be logged in.
Why this happens
Some laptops block the pop-up login window inside Excel. The manual login uses your browser instead, which always works.
Still stuck?
Contact us at [email protected], and we’ll be happy to help.
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